I’m having trouble with my White Lies Fan Club account, who can I contact for support?

Please contact whiteliesfc@gmail.com and someone will be in touch to assist you.

How do I log in and out?

To log in or out, visit the LOG IN link listed in our main menu navigation under FAN CLUB. The page provides all the necessary features for members to join, log in, and access their perks. If you're already logged in, you can log out from the same page.

I signed up! How do I access The Vault?

Great! After signing up, you'll have access to an exclusive section of the fan club called ‘The Vault’. This page serves as a central hub for members to manage their subscription and see all their exclusive content from White Lies and other benefits. Simply log in, and all your perks will be visible there.

How do I manage my membership subscription?

To manage your membership subscription, head over to the membership page on our Shopify store. This page allows members to sign up, manage their subscription details, and access exclusive benefits. After logging in, you'll find options to modify or cancel your membership as needed.

Which payment methods are accepted for White Lies FC?

 We accept a variety of payment methods through our Shopify store. These include major credit cards, PayPal, and other standard payment options available on Shopify.

How frequently are new perks for White Lies FC members released?

New perks for White Lies FC members are introduced periodically. All updates and new benefits will be listed on the exclusive membership page on our Shopify store. Ensure you log in regularly to stay updated. Also join the Official Discord Server, the band will be jumping in regularly and you can meet other fans!

What perks will I receive when I join White Lies FC?

By joining the White Lies FC  through our Shopify store, you'll gain access to an exclusive membership page that showcases all the special perks and benefits designed for members. This includes pre-sale ticket access, monthly newsletter, access to an exclusive section of the Official White Lies Discord, and a section of the website called The Vault where the band will add FC-only photos and videos from the studio and on tour. For a detailed overview of all member benefits, visit the membership page on our Shopify store.

How do I apply my 10% FC Discount in the store?

If you are an active White Lies FC Member you are able to use the code WLFC10 at checkout. Please enter this code in the 'Discount Code' field at checkout and click 'Apply'